Where We Ship
We currently ship to the United States, Europe (EU/UK) and Australia. All orders are dispatched from our workshop in Fangshan District, Beijing, China — the exact shipping option and estimated delivery time for your destination is shown at checkout before you pay.
Delivery Times
- United States: 10–15 business days
- Europe: 10–18 business days
- Australia: 7–12 business days
Business days exclude weekends and public holidays. During peak seasons (e.g. Christmas) delivery may take a few extra days.
Shipping Rates
Flat-rate shipping is calculated at checkout based on your destination. Orders above the free-shipping threshold shown at checkout ship free.
Tracking
Once your order ships you will receive a tracking number by email so you can follow your parcel every step of the way.
Customs & Duties
Shipments into the US, EU/UK and Australia for personal-use orders are generally duty-free under each region's de-minimis rules, but where applicable, any customs fees are the responsibility of the recipient. EU orders include IOSS handling for orders within EU import thresholds.
Questions?
If you have any questions about shipping, contact us at our support email and we will respond within 48 hours.